Frequently Asked Questions
What do I need to bring?
Sleeping bag/bedding, lantern/flashlight/headlamp, swimsuit (s), towel(s), water container, food, cook stove, cooking supplies, utensils, plates. Please visit our Prepare page for further information.
I will only be in town for one day, can I rent a cabin for one night instead of two?
In order to cultivate a tranquil atmosphere at Burgdorf we are requiring a two-night minimum for cabin stays. One-night stays may be accommodated during low-booking times; please call or email to check on one-night availabilities.
Can I drop in for a day swim?
Day soaks are available from 10am-6pm in two-hour blocks, available by prior reservation only. No walk-ins allowed. Please respect our small staff and lowered capacities.
Can I make a same-day reservation?
Same day reservations can sometimes be made by calling (208-315-6657) or emailing (firstname.lastname@example.org) but are not always guaranteed due to limited staffing.
Soak reservations are available to book online up to 3 hours before the reservation begins (day-soak reservations are available in 2-hour blocks at 10am, 12pm, 2pm, and 4pm).
Cabin reservations are available to book online up to 24hours prior to check-in (3pm).
Please do not arrive without a reservation. Walk-in guests will be turned away.
If I rent a cabin for two nights, will I have 24 hour access to the pool?
Cabin guests have 24-hour access to hot springs, and will not need to make reservations. Day-soak guests are permitted form 10am-6pm by reservation, allowing private soak time for our cabin guests in the mornings and evenings.
Why aren’t all your cabins available to rent?
As a rustic location with historic buildings, we are constantly doing maintenance and upgrades. Some of our cabins may be listed on our website for their historic value to our property but may not be available due to seasonal preparedness, upgrades/construction, or reserved for employee use.
What is provided in my stay?
Each cabin is furnished with a mattress/mattresses, mattress pad, and a clean sheet for you to place your own bedding on, as well as rechargeable ambient lighting (additional flashlights recommended for night-time navigation to the pools/restroom). We provide firewood and kindling, as well as matches. Please visit our Prepare page for a comprehensive list of everything that is helpful to bring with you for your stay.
Can I rent a swimsuit or towel?
We are no longer renting out swimsuits or towels. Please plan to bring your own swimming supplies.
Where are the outhouses located?
Outhouse facilities are located in the parking lot, behind the dressing rooms and within walking distance from each cabin. Most cabins have outhouses directly associated, while others may share.
How far are the hot springs from the cabins?
All cabins are within walking distance from the hot springs. Please consider the season and dress appropriately, staying on snowmobile paths (winter) or road (spring/summer) or foot paths that are visible.
Headlamps or flashlights are recommended to navigate after dark.
Is alcohol allowed in or around the hot springs?
Alcohol is not allowed to be consumed while in hot springs or surrounding areas. Please refrain from alcoholic beverages due to safety concerns. Cabin guests are permitted to have alcohol at their cabins.
Are the dressing rooms heated?
The dressing rooms have coils in the floor from the hot pools that provide radiant heat, this typically means the dressing rooms are 20 degrees warmer than the outside temperatures. Staff may be available to start a fire in the dressing room on very cold days, however, the woodstove in this facility is not efficient and has fire hazards, please be respectful of the signs that state for staff use only.
Are there other activities or suggestions during our stay?
During the winter season you may consider snowshoeing, cross country skiing, or other winter activities on and off Burgdorf property. During the spring/summer/fall season you may consider hiking, biking, or wildlife viewing.
We have a variety of hiking books available to look at and staff would be happy to direct you to activities.
See links at the bottom of Prepare page to local businesses and attractions. A variety of recreational rentals are available from businesses in McCall.
Do I need to bring my own firewood?
Cabins are equipped with firewood to keep warm during your stay. Please read the instructions or ask questions during check-in in regards to conservation of wood and operation of wood stoves. Staff are more than happy to assist.
Are you still hosting weddings and/or events at Burgdorf?
We are still navigating how to best host events at Burgdorf in the wake of the COVID pandemic. Please send an email with your request to email@example.com
Why can’t I book a reservation for next year?
We are only accepting reservations for up to 90 days in advance in order to best plan for seasonal changes and staffing needs. Our reservation calendar will automatically open online for the 90 day window.
Please be advised that we are closed for short periods of time in the Fall (November/December) and in the Spring (April/May) due to snow conditions making the road impassable. Updates will be posted on our website and our booking calendar will reflect these closures as well.
How come I can’t book a stay in The Castle or Hornet’s Nest on your website?
We are manually processing larger group reservations in order to ensure we do not exceed the capacity limits in our larger cabins.
Can I bring my pet(s) to Burgdorf?
At this time we are not allowing any pets at Burgdorf in order to preserve the tranquil atmosphere for all guests and to protect our native wildlife. Please adequately prepare for the hot or cold conditions of our various seasons if you plan to leave your pet in your vehicle while you soak, and be advised that if your pet is causing a disturbance we may ask you to remove it from the property entirely.
Service animals are always welcome.
Where can I rent a snowmobile?
You can rent a snowmobile from Cheap Thrills, CM Backcountry, Mountain Meadows or through Brundage Mountain. Rental company will provide parking instructions.
Where is the best place to park to snowmobile to Burgdorf?
Parking is at two lots at the trailhead on Warren Wagon Road: Brush Creek Lot and Francis Wallace Parking Lot. The plowed road ends at the Francis Wallace parking lot, although you can snowmobile from either lot. There are two rows designated for overnight stays in the FW parking lot and they are clearly marked on a map driving into the parking lot. Please be sure to pay the parking fee to avoid ticketing/towing.
How far is it from the Francis Parking Lot to Burgdorf Hot Springs?
It is approximately 23 miles.
Are the trails packed or groomed?
In the winter, Warren Wagon Road becomes a groomed snowmobile trail from the Francis Wallace parking lot through Warren; wheeled vehicle access is not possible or permitted (fines are imposed on wheeled vehicles that attempt to use the snow trail). The final two miles from where French Creek Road meets Warren Wagon are not groomed as frequently and can be rougher travel than the rest of the trip.
Grooming occurs frequently thanks to funds raised via snowmobile tags, fundraisers, and generous community contributions.
How often are the trails groomed?
The trail is groomed 2-5 times/week depending on funding and conditions. Inclement weather can impact the conditions of the snow trail at any time.
Should I bring my own gas?
We do not sell gasoline at Burgdorf so it is advised to bring your own gas if you will be doing a lot of traveling. Gas is available for purchase at the Secesh Stage Stop (7 miles away) or the Baum Shelter Too (18 miles away in Warren).
Where is the closest fuel?
The Secesh Stage Stop (approximately 7 miles) or The Baum Shelter Too in Warren (20 miles); both sell regular and premium gas.
Food & Water
What kind of food should I bring?
Food that is easy to prepare by personal cookstove and/or camping food (bread, peanut butter, jelly, dried meats, tuna, crackers, pull lid soups, freeze dried foods, premade burritos). Plan on bringing pre-made meals that can be easily heated up in a pot on the wood stove. If cooking raw meat, a camp/cook stove is recommended.
What kind of food do you sell on site?
We have a limited supply of food/snacks, including soda, water, candy, hot chocolate, coffee, tea, burritos, and muffins, as well as limited flavors of pizza for our cabin guests from Hometown Pizza in McCall.
Where can I get food offsite?
There are two local taverns you can drive (June-October) or snowmobile (November-April) to. Secesh Stage Stop is 7 miles away, and the Baum Shelter is 20 miles away.
How do I wash my dishes?
We have a cold spring located outside of our store, which you are welcome to use if you require water to bring back to your cabin to rinse dishes, you will have to provide your own basin and means to do dishes. The Castle is the only cabin with a dry sink, so plan on bringing a wash basin if you’re not staying in that cabin.
Should I bring my own water jug?
Yes, we recommend your own water jug, so you can keep water near your cabin. We recommend bringing your own vessel to fill up, as our fresh spring water is better than anything from a plastic bottle.
Can you drink the water?
Yes, you can drink the water from our cold spring. It is safe for drinking and tested regularly.